(4) Staff was friendly and professional
Clean and comfortable but neglected
Not happy at all. When we got there after traveling more than a thousand miles, we were told we didn't have a reservation that I had a confirmation number for and that I booked for a wedding months in advance in a block of rooms reserved by the bride and groom. Finally, they found a room for us and it was creepy. There were people hanging out outside smoking the whole time we were there. We left earlier in the morning and came back mid afternoon...the room still hadn't been cleaned. The cleaning people just came back in from outside and seemed overwhelmed so I just gave them my dirty towels and asked for fresh ones and made my own bed. The breakfast was horrible and we went somewhere else to eat. The tables and chairs in the dining area needed cleaning badly. There are other choices in this town, don't stay here!
(5) 3rd floor ice machine was not working (told it was because someone filled ice chest, but it didn't work for 3 days)
(3) coffee was horrific
(2) toilet paper was cheap cheap cheap (not a place to cut money)
(2) The bed was comfortable, the linens were nice including towels.
(6) One of the locks on an external door had been removed and was laying on the ground outside the building for a couple days.
(4) phone message light was stuck on (even after unplugging)
Had read that the breakfast was well worth it.....well....maybe if the unhelpful young man had actually made the effort to do his job.
(1) shower curtain was dirty and moldy
(3) The shower water pressure was great with plentiful hot water.
Positives:
So, that being said. If you are lucky enough to stay a night when the young man who can't be bothered to do anything isn't working, it might be worth the nights sleep.
The room was immaculate, everything was so clean and the staff was really nice. The inside had a pool and hot tub as well. I will definitely be staying here Everytime I visit!
(8) Outside trash is not emptied regularly
(9) Room had a strong perfume/freshner odor (still evident after I left windows open for 3 days and fan on for most of it)
There was no water, the ice machine was not functioning, limited bread & pastries put out. Waffle maker not turned on for use, no napkins, no creamer....basically he wasn't worried about guests having the 'included' breakfast. Another young lady did come in near the end of our said breakfast and started putting together what seemed to be what SHOULD have originally been part of the morning. She was pleasant and making an honest effort, thus the 2nd star.
(1) The room was clean.
Room was clean, bed comfortable. Thus one of the stars. ~ T.V. selection nothing but news and sports basically.
Checked in late to a very unhelpful and rude young man that seemed put out by having to deal with us. Had a 3rd floor room and were not told/instructed that there was an elevator at the opposite end of the building, so carried everything up the stairs (good thing we were able bodied).
Negatives:
Clean, well-kept facility with nice pool and hot tub, and lots of options for breakfast. We also loved the hot tub in our room!
(7) Obviously no one walks the building. There was a furniture cushion lying outside near a door for several days.
Baymont Inn Suites Pinedale is a US Lodging based in Pinedale, Wyoming. Baymont Inn Suites Pinedale is located at 1424 West Pine St, Pinedale, WY 82941, USA.
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